Concorde Computers values the building of strong relationships with our existing and new customers. Our web site and integrated systems are designed to respect the privacy of our customers.

We will only collect personal information from you when you register on our site. Those people who browse the Concorde Computers website are not identified in any way. However it is necessary to register before placing an order through the web site. Should you still prefer not to register you can simply email us, phone us, or come to one of our stores to place an order.

When you register on the Concorde Computers web site you will be asked for certain personal information: your name, e-mail address, contact phone numbers, mailing address, delivery address and any special delivery instructions.

At some stage during the order process we may need to share only information that is necessary with external parties that are involved with the processing of your order. For example, couriers will require your delivery information.

Concorde Computers is committed to reducing the amount of fraud it faces. Our policy is that we will prosecute any cases of fraud that we identify. As a first time customer (particularly in the case of credit card payments), you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for them to prosecute.

Concorde Computers will not under any circumstances share, sell, rent any identifiable personal information to any third party.

When you submit feedback or questions via e-mail, or contact us for information about our Web site, we will request your name and e-mail address. We use this information solely to respond to your inquiries.

Our site contains links to other sites. Concorde Computers is not responsible for the privacy practices or the content of other Web sites.

By default all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our web site and to track web usage. This information is used internally and is not shared with anyone else. We also store IP addresses when an online order through the website is made. More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.